1
Can I get samples from your factory?
Yes, free sample is available, but the express delivery will be charged.
2
What is your business range and main products?
We specialize in supplying superior glassware and porcelainware with creative artisitic design and exquisite handcraft. We have our own brand, YEARN TOUR, a brand focus on coffee, tea and houseliving wares. At the same time, we are also ODM and OEM supplier.
3
Why material do you use?
For glass products, we use high borosilicate glass, which could resist temperature from -20℃ to 150℃; for porcelain products, we use premium porcelain from Jingdezhen, which is called”city of porcelain” in China with over 2000 year history of porcelain crafts. All drinkware materials meet food grade standard.
4
Do you accept OEM or ODM business?
A.Yes, we have much experience of co-branding, and provide ODM and OEM service for many famous brands. For example, we have cooperated with Brewista for many years, which is top brand in specialty coffee industry.
5
How do you gurantee the quality?
We have a strict quality control and inspection system to make sure that each product could meet standard before stored in the warehouse or shipped out.
6
Which payment terms do you accept?
We have flexible payment ways, such as L/C, T/T, Western Union,etc.
7
What is the standard of package ?
Inner bubble paper, shockproof foam mat packed in color box or gift box and outer paper carton. Customized package is supported.
8
What’s the production time ?
It depends on the detail order and order quantity. For the common products, production time is about 15-30days. For the customized products, the production time will be noted in the quotation.
9
Which shipping way do you provide?
Air, sea and railway shipping are all supported. Express delivery for small orders is also available, such as DHL, Fedex, UPS, EMS, etc.
10
How can I get a quotation?
A: The required product photo and quantity is needed for quotation. If you need customization, please kindly share us your drawings. It would be better if you could share us your main business and company website for comprehensive assessment to offer you the best competitive price.